AgenticAI
Compliance Chatbot
Use Case Family
GenAI, Chatbot, NLP, Agentic AI
Business Domain
Legal
Processes
Compliance Management
Challenge
Employees struggle to find and consistently interpret the right policy guidance. This causes delays, uncertainty, and a higher risk of non-compliance. Answers without explicit citations are hard to verify, and cases requiring escalation are detected too late.
Solution
An agentic compliance chatbot answers questions using a curated knowledge base of official policies and procedures. It returns precise, citation-backed answers, gathers missing details when required, and escalates ambiguous or high-risk cases to the compliance team. Logging and feedback loops drive continuous quality and coverage improvements.
Benefits
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Faster, consistent answers with clear citations improve legal certainty.
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Fewer escalations via structured data capture and explicit decision paths.
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Ongoing quality gains through logs, ratings, and knowledge-gap alerts.
Target Group
Potential Industries
Risk Classification (EU AI Act)
